Privacy Policy

This Privacy Policy explains how Emma Trovas / THOUGHT • FLOW • GROW collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Health or wellbeing information relevant to sessions
Emergency contact details
Booking and payment information
Website enquiry information

This information is only collected when you:

Fill out a contact form
Book a session or workshop
Attend sessions or classes
Subscribe to emails
Communicate via email, phone, or website

2. How Your Information Is Used

Your information may be used to:

Schedule appointments
Provide therapy, yoga, or workshop services
Send appointment reminders
Send newsletters or updates (if you opt in)
Maintain client records
Improve services
Meet legal obligations

3. Storage and Security

Reasonable steps are taken to protect your personal information from misuse, loss, or unauthorised access.

Information may be stored:

Electronically (secure systems)
Paper client files (secure storage)
Email or booking systems

4. Health Information

Any health or personal information shared during hypnotherapy, psychotherapy, yoga, breathwork, or workshops is kept confidential except where disclosure is required by law (for example, risk of harm to yourself or others).

5. Sharing Information

Your personal information will not be sold or shared with third parties except:

Where required by law
With your consent
For booking or payment processing systems
If there is risk of harm to yourself or others

6. Access to Your Information

You may request access to your personal information at any time by contacting us in writing.

7. Website Cookies

This website may use cookies or analytics to improve user experience and monitor website traffic. You can disable cookies in your browser settings.

8. Contact

If you have any questions about this Privacy Policy or your personal information, you can contact:

Emma Trovas
THOUGHT • FLOW • GROW
Contact Email
Sydney, NSW, Australia